1. Eligibility for Refunds
Refunds may be granted in the following cases:
- Cancellation of services before work has started.
- Failure to deliver the agreed services as per the contract.
- Billing errors or duplicate payments.
2. Non-Refundable Cases
Refunds will not be provided if:
- Services have already been delivered or project work has commenced.
- Delays caused by the client’s failure to provide necessary information.
- Changes requested by the client that affect project scope or cost.
- Consultation or support already provided.
3. Partial Refunds
Partial refunds may be offered for projects terminated mid-way, based on work completed.
4. Refund Request Process
To request a refund:
- Email us at paklogix28@gmail.com with the subject “Refund Request.”
- Include your name, project details, and reason for refund.
- We will review and respond within 7 business days.
5. Refund Processing
Approved refunds are processed within 10 business days via the original payment method or as otherwise agreed.
6. Contact Information
For refund inquiries, contact:
Email: paklogix28@gmail.com
Phone: 0320-5698956